All of the following are guidelines. We will endeavour to fulfil these orders on time but, as we are using third parties for our delivery services, unfortunately there can be no guarantees.

For smaller items (less than 1.75 Kg), we usually deliver by Royal Mail. For larger items, we use Courier services and someone must be available to sign for the parcel for proof of delivery. If you miss your delivery, the Courier will attempt to deliver two more times and put a card through your door for you to contact them. After which the parcel will be sent back to us. Unfortunately, this incurs an extra charge of £9.99 which will be applied to your credit card. Please ensure you're around to receive your parcel! If you would like to delay your delivery day, please contact us as soon as possible when ordering your goods.

Please contact us if you'd like to name a specific delivery date or time.

Orders will be despatched within 5 working days from the date of your order.
However, most orders are despatched within 24 hours.
If there are any problems, eg. items being out-of-stock, we will contact you.

Once your goods are despatched, we will send you a confirmation email with your estimated delivery date.