Work For Us

Do you love art? Are you looking for an exciting and rewarding career with great opportunities to grow and develop? We’re always on the lookout for hard-working, motivated and talented people to join us as we expand and develop.

We love creative minds and are passionate about developing our company to become the go-to name for art supplies in the UK. Join us on the path to success and establish an exciting career for yourself where your contributions are truly valued and rewarded.

  • Competitive salary
  • Exclusive staff discounts
  • 28 days holiday per year pro rata (including Bank Holidays)
  • Pension contribution scheme
  • Performance-related bonuses
  • Personal development

Our Locations

We currently have four shops in the south east – three in London in Shoreditch, Highbury and Camberwell, and one in Canterbury, Kent. Our Head Office and warehouse hub operates from Folkestone. Find out more here.

Current Vacancies

Online Customer Service Representative (Folkestone) - Competitive Salary + Bonus, 25% Staff Discount & Free On Site Parking

Job Ref.: CS/HQ/JAN17
Working week: Monday - Friday, 9.00am - 5.30pm

We currently have a vacancy for an Online Customer Service Representative at our HQ in Folkestone. The successful candidate will have at least 12 months experience as a customer service representative, either face to face or over the telephone, and have the proven ability to:

  • Deliver and demonstrate excellent customer service skills
  • Have good commercial awareness
  • Drive sales to achieve sales targets
  • Have excellent communication skills
  • Have a friendly disposition and consider themselves to be a “people’s person”
  • Be familiar with Microsoft Office packages, including Outlook, Word and Excel

Your daily duties will involve:

  • Answering the phone to our customers
  • Dealing with enquiries over the phone and via email
  • Handling returns
  • Helping with the dispatch process
  • Keeping our order screen updated at all times 
  • Liaising with our shops and warehouse for order fulfilment

A minimum 12 months retail or relevant experience in a similar role is crucial, as is a perfect command of the English language both verbal and written. Art material experience or an interest in art or craft is preferred. However, this is not essential as full training will be given.

Please don't apply unless you can fulfil all criteria above. You must also be able to provide 2 good references. If you are interested in this vacancy please apply by email to recruitment@cowlings.com with your CV and covering letter. Please quote reference CS/HQ/JAN17 when applying for this position.

Closing date: 05/02/2017.

Due to the high volume of responses we cannot reply to all candidates. We will contact you asking you to fill in an application form if we think you fulfil all criteria; you also must pass a basic math test if you are shortlisted for interview.

Deputy Manager / Retail Deputy Manager (Canterbury) - Competitive Salary + Bonus & 25% Staff Discount

Job Ref.: CTDep17
Working week: 3 weekdays, plus Saturday and Sunday (total of 5 days per week).

Are you an experienced retail manager or supervisor looking for a new challenge? Are you a hands-on leader with a charismatic approach who’s able to enthuse staff and customers alike? If so, this is the role for you. For this role we are looking to recruit a reliable, ambitious, creative and proactive individual to help in managing our Canterbury branch.

As a Deputy Manager / Retail Shop Deputy Manager you’ll be responsible for helping manage a team of sales consultants, ensuring the smooth running of the shop and maintaining high levels of customer service, as well as following disciplinary procedures where appropriate.

This role demands an open-minded person with a hands-on approach who will thrive on helping in motivating the team to ensure they offer an outstanding service and drive sales. To be considered for this position, you must have proven retail management or supervisory experience. Knowledge of artists’ materials would be beneficial to your application, but is not essential as training will be provided for the right person.

If you'd like to apply for the role of Deputy Manager in Canterbury please send your CV and a covering letter to canterbury@cowlings.com, with the reference CTDep17.

Send Us Your CV

If you have any questions or queries about these vacancies, or to submit your CV for a role not listed, please email us at recruitment@cowlings.com.